Refund Policy

Start with your order details

You have 30 days from delivery to ask for a return or exchange. Send your order number or other proof of purchase to the contact below and identify the goods you wish to return. For a change-of-mind return, keep the item unused, in its original condition and in its original packaging.

Return transport is our responsibility

Once we approve an eligible request, we supply a prepaid label or arrange another return method at our expense. This applies both to unwanted goods meeting the return conditions and to returns arising from damage, defects, missing items or a shipment containing the wrong goods. Please obtain instructions before sending a parcel.

Problems and exchange requests

Tell us promptly about damage, a defect, an incorrect delivery or missing contents, with purchase details and relevant photographs. We will review the evidence and explain the available remedy. Exchange requests are supported subject to the replacement being available. Nothing in these procedures takes away a remedy required by applicable law.

Where goods go and when money is returned

Unless we give you a separate, dedicated return destination, the merchant address below is the return address. After we receive and inspect the returned goods and approve the refund, we send the money back to the original payment method within 10 business days. A financial institution can take additional time to display that credit.

Changing an unshipped order

Ask us as soon as possible if an order needs to be canceled or amended before dispatch. We will check its progress, but fulfillment may already be too advanced to stop or change it. Once shipped, the return rules above apply instead.

Merchant details and support

Simplemodern
Email: Support@Simplemndern.shop
Phone: 218-821-2197
Business address: 1990 Ashland Dr NW, Rochester, Minnesota, 55901, US